His withdrawal request €cuatro,eight hundred had been pending, after a lengthy comment time. In line with the research, we considered the brand new problem unjustified and you may kept the newest casino’s choice. I demanded the gamer to contact the fresh Curaçao eGaming Expert for next advice.
Neosurf casino: Player’s membership could have been blocked.
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Player’s withdrawal has been defer due to technical points.
Numerous attempts to get in touch with support had not led to a neosurf casino resolution. The situation is solved after the athlete offered the mandatory records and you can try confirmed because of the gambling enterprise, resulting in the fresh effective control away from their very first detachment request. The fresh Issues Group had noted the newest ailment because the resolved and you can considering subsequent direction when needed. The player away from Alberta had been awaiting three days to help you withdraw finance however, confronted repeated rejections away from their proof residence documents from the Mr Choice. The brand new Complaints People got reached off to the fresh gambling enterprise to have clarification and lengthened the new response returning to the ball player.
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Customer care Rating sophisticated 4.5/5
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